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CRM Product News

February 2010
CRM Product News is a monthly publication to create awareness regarding current product performance news and to highlight new information included in the quarterly CRM Product Performance Report (PPR). Topical summaries and links to comprehensive source information are listed below.

Now Available: Q1 2010 CRM Product Performance Report (PPR)

An interactive, web-based Q1 2010 CRM Product Performance Report is now available at bostonscientific.com. Data in this report are current as of January 15, 2010.

Completion of product advisory activities related to the potential for missed alerts from a subset of LATITUDE® communicators

On September 9, 2009, Boston Scientific issued a product advisory regarding the potential for missed alerts from LATITUDE Model 6468 and Model 6476 in-home communicators. Boston Scientific has implemented software enhancements that are automatically downloaded to the patient’s communicator, which ensures that both red and yellow alert notifications are sent to the LATITUDE Website as described in Instructions for Use. Weekly Device Alert Interrogations and Daily Device Check may once again be configured as desired. No further actions are required by clinicians or patients. Additional information can be found by selecting the following link to Completion of Product Advisory activities related to the potential for missed alerts from a subset of LATITUDE® communicators (Models 6468 and 6476).



Published February 15, 2010